Overview Companies collect data through user inputs, tracking tools, apps, and third-party sources.Businesses analyse data to ...

People hacking branded AI bots can result in significant reputational, financial, and legal consequences. There appears to be ...

Zero regrets.

AI-referred traffic to US retailers grew 393% year over year in Q1 2026. Those visitors convert 42% better than non-AI shoppers. The window to get your ...

A new PayPal survey finds most merchants still lack the infrastructure to compete, as AI agents increasingly drive product ...

Chefs Meenu Bhasin and Melanie Underwood run their solo cooking companies using AI tools to streamline operations and enhance ...

Americans spend a remarkable amount of time shopping – more than on education, volunteering or even talking on the phone. But ...

From virtual closets to synthetic shoppers, AI is also making marketing much easier.

Need better stock visibility and smoother fulfillment? Here are the best inventory management software options we've tested ...

AI is equipping fashion buying and merchandising teams with more data than ever. Executives say this means faster and more ...

NPR's Michel Martin asks Consumer Reports' Grace Gedye about a Maryland law that seeks to prevent retailers from using shoppers' personal data to customize prices.

AI-powered audio shopping feature now lets you ‘Join the chat,’ asking questions by text or voice and getting tailored ...