Hope this isn't a dumb question, but I just started working on my first web site and it's all a little confusing. Like, I'm supposed to use FTP to upload files to my web host. What software should I ...

We have the ftp add on for IIS running and someone ahs hacked into it. Now, we have now taken if off line, but I need to know, the ftp goes into a certain directory, could this person have accessed ...